Call Lab’s executive management team comprises a group of entrepreneurial professionals – each with a diverse skill-set that contributes to the overall success of the service offering.
As their brainchild, Call Lab’s purpose was designed to offer a 24/7 customer services solution, which today has evolved into a fully-fledged business process outsource (BPO) solution, thus providing outbound and inbound services via its omni-channel contact centre platform.
We understand that every client is unique, with their own needs and business goals. To realise expectations, we utilise a multiple channel approach for timeous and efficient responses to customer requests. Ultimately delivering exceptional customer experiences and valuable interactions for all stakeholders are our primary concern.
We’re more than just talk. We’re real people, offering you real solutions, in real-time.
